During these times of intense change, why is it important to be able to “manage uncertainty”? Let’s first define “uncertainty”.
Uncertainty arises when change comes to us “out of the blue” or is imposed on us by someone or something that is outside of our control. This could be when we receive a “pink slip” and are laid off from a job with little or no previous warning. It can be when our partner says they no longer love us, have found someone new and asks for a divorce (when you have no inkling of it). The added intensity of the current pandemic is that usually there is some sort of predictable timeline on a change that comes to us “out of the blue”; whereas with this pandemic we have no idea when we will return to our “new normal” and what that will look like.
What happens when we feel uncertain?
We often experience fear and anxiety and go into fight, flight or freeze – the stress response – as we feel unsafe and our body wants to protect us. This response is meant to happen for short periods of time; however, if we live in constant uncertainty, the stress hormones keep coursing through our bodies and over time can lead to burnout and adrenal fatigue, auto-immune disorders such a fibromyalgia and multiple sclerosis, and various types of cancer.
When we feel uncertain we may “jump” at the first solution that presents itself, so we feel more comfortable. This can be a business decision that isn’t well thought through, a position we aren’t suited for because we need the money, or a relationship with someone who comes into our life, so we don’t feel alone.
When we feel uncertain it is often difficult to focus; when this happens over time our productivity goes down and then it negatively affects our bottom lines.
When we are under the grip of uncertainty we often feel “on edge” and more easily “snap” at those close to us at home and at work.
So, if we don’t learn to “manage uncertainty” it has a number of negative impacts on our bodies, our minds, our relationships, our work, our businesses and our bottom lines.
What do I mean by “Managing Uncertainty”? To me it means understanding how I respond to change that “comes out of the blue” and having tools and processes to support me to move through it with courage, clarity and confidence.
If you have your own business or are a leader in an organization, it means becoming aware of how others on your team respond to change that “comes out of the blue”, and supporting them with tools and processes to help them move through and “manage intense change” and develop creative solutions to address issues and situations related to that intense change.
A helpful framework to support you and your team to “manage uncertainty” is my “Art of Change” Framework.(See https://pamela-thompson.com/strengthen-impact-world-dance-change/ for an outline of the framework.) It is underpinned by the belief that “embracing change (and uncertainty) is a creative process that opens us up to new possibilities”. Using this 5-step process, you identify an uncertain situation you want to work on and through the process gain increased understanding and awareness of that situation and how you and your team respond to it, explore and let go of old patterns and ways of functioning that are no longer working, envision a new way of working, and develop an action plan to move toward the new vision.
The “Art of Change” Framework is based on over 25 years of living and working on 5 continents (including in conflict zones) as a consultant, facilitator and project manager. It is underpinned by evidence from neuroscience, organizational development, the health promoting and healing benefits of the arts and eastern psychology.
To learn more about the workshops on “Managing Uncertainty” I offer to groups and organizations, contact me at firstname.lastname@example.org to set up a discovery call and explore how I may support you and your team.