Since I launched my weekly internet radio talk show – The Art of Change – http://boldbravemedia.com/shows/the-art-of-change/,
a number of people have asked me about my lessons from doing it, so I’ve
decided to write a post on just that.
Here are some key lessons I’ve learned:
- Get clear on your WHY – e.g. in terms of my show to showcase inspiring women leaders and changemakers who other women could learn from and be inspired by; to create a safe space for aspiring women leaders and changemakers to listen, learn and phone in weekly with questions.
- Identify your WHO for the show – i.e. your primary target audience; which for me is “aspiring women leaders and changemakers”. That said, my show is also relevant for men and women of a variety of ages and backgrounds.
- If signing a contract (e.g. with an internet
radio provider/media outlet) clarify
when and how the sponsorship benefits kick in
how the station will be promoting you – e.g. on which social media platforms
and how often?
- Plan your
show well in advance; e.g. at least 6 weeks out
- Reach out
to people you know, like and trust
to be on the show. Select them from your own network, invite others to
recommend folks to you, look for people on LinkedIn who you think might be a
good fit, connect with them and plan a call via Skype or zoom to make the final
decision and to plan the show.
- When inviting people for the show give them a tentative date to be on your
your expectations of guests well in advance and reinforce them close to the
all of your shows so you have them to repurpose at a later date; e.g.
perhaps for your website.
interviewing guests, be totally present and be conscious of what value you can
add to their responses.
- Have fun!
(and set that as intention with your guests)
I welcome your
comments and experiences below.
Our beliefs influence our
perceptions (how we see the world), and our behaviors. Dr. Bruce Lipton’s work,
a stem cell biologist and author of The
Biology of Belief,
provides strong evidence that we can change the character of our lives by
changing our beliefs. How powerful and empowering is that!
As a leader you have the power
to choose what you believe and the ability to influence others in your
organization, the groups you belong to, and in your families.
It is important to be aware of
our core beliefs and to consistently walk our talk so people feel safe, trust
us and are aware of what is expected of them. I will share some of my core
beliefs from leading and managing in a variety of organizations and cultures for
the past three decades, with the hope that you may connect with them and also
gain some clarity on the core beliefs that guide you as a leader.
- We are all interconnected.
You may have heard that when a
butterfly flaps its wings in the Amazon, two years later it can result in a
tornado in Kansas. The butterfly effect
has demonstrated that a small change in one area can result in powerful future
outcomes in another. If you as a leader believe in an organizational culture
that focuses on people, understanding and collaboration, you have the power to
shape and change the organization based on how you treat and respond to people
and challenging situations daily. How you communicate with others has an impact
throughout the organization and beyond. We all have heard about the
disheartened employee who has gone home and kicked his dog or beaten his wife.
I invite you to “try out” this
belief and have it in the forefront of your mind when you interact and
communicate with others on a daily basis in your workplace, community, and
family. Notice how this affects your interactions, the organizational morale
- We are all the same. We
all want to be respected, valued, to feel safe, secure and to belong.
When living and working in
Afghanistan eight years ago, I was sitting in the rose garden of the Ministry
of Public Health eating lunch with one of my female Afghan colleagues when
there was a powerful explosion. Within seconds of the huge blast, my Muslim
colleague was phoning each of her family members to ensure that they were all
safe. I think most of us would have done the same. We all value family and care
about those close to us. The explosion was from a number of suicide bombers
entering the military hospital across the road. The result was the senseless
deaths of a number of Afghan patients and their families, and medical students.
I have enjoyed managing and
consulting in a number of culturally diverse and uncertain environments, and
believe my effectiveness has been largely due to the belief that we are all
the same. When you view everyone through the lens of that belief, you are
able to connect with them, and work effectively whether or not you speak their
language or have the same cultural background or religion. In Afghanistan using
participatory processes, I was able to collaboratively develop/co-create the
first strategic plan with the Ministry of Public Health, and have it pass
through all the policy layers and be signed off by the Minister within 9
I invite you to experiment
tomorrow and try throughout your day to view everyone you see through the lens
and belief that “we are all the same”, whether it be a homeless person, a
colleague you have a tense relationship with, or a family member you have
difficulties relating to. Try this and notice what you notice.
- Nature connects me with my soul.
Did you know that when you walk
in forests, it reduces your blood pressure, reduces your heart rate and
increases the number of natural killer cells your body produces (i.e.
strengthens your immune system)? Based on longitudinal research, the Japanese have
institutionalized forest bathing or forest therapy. In their highly
competitive culture, they encourage and support people to regularly visit
centers in forests throughout Japan to forest bathe, and they continue to
collect powerful longitudinal data on its valuable effects.
I encourage you to spend time in
nature for 30 minutes or more at least 3 times a week. When I spend time in
nature I feel relaxed, energized, happy and free. My stress is reduced (if I’m
having a particularly stressful day). If as leaders we are committed to
spending regular time in nature, do you think it would positively impact our
- Life is an adventure to be lived to the
Based on this belief, I’ve led
an adventurous and full life so far [and hope to continue doing so!]. I’ve
lived and worked in the mountains of northern Colombia with peasant farmers in
the late 80s when Pablo Escobar was “running around” and the Medellin Cartel
was in full swing. I’ve lived and worked in Kabul, Afghanistan for 13 months
from October 2010 to November 2011 (a volatile and uncertain time), and managed
large multi-stakeholder projects in Pakistan and Nigeria where corruption is
rampant and violence can erupt at any time.
When I don’t have adventure in
my life I get restless and feel unfulfilled, and I either seek out adventure or
it serendipitously comes my way. Similarly, if contribution and making a
positive difference in the world is one of your core values and you work in an organization that is
“all about the money”, over time you will likely feel unhappy and unfulfilled.
This will affect your personal and your work life.
- Embracing change is a creative
process that opens me up to new possibilities.
These are times of massive
change and uncertainty. We have a choice to either embrace or to resist change.
When we view change as a threat and believe it is to be feared, this has
negative impacts on our bodies, our minds, our relationships, our organizations
and on our bottom lines. However, when we believe “embracing change is a
creative process that opens us up to new possibilities”, it has positive
impacts on our bodies, our minds, our relationships, our organizations and on
our bottom lines.
To learn more about this and proven strategies for embracing change, I invite you to download and read “The Art of Change Framework: A Guide to Embracing Personal and Organizational Change” from the homepage of https://pamela-thompson.com/).
beliefs guide and support you as a leader?
I welcome your thoughts and comments
 Lipton, B. H., The Biology of Belief – Unleashing the Power of Consciousness, Matter
& Miracles. New York City: Hay House, Inc.
Did you know that approximately 70% of organizational
change initiatives fail? Why is that?
According to my own work on
five continents and a cursory review of the literature, the main reason
organizational change initiatives fail is because they do not adequately address the people side of change.
What do I mean by the people side of
People are at the heart of
our organizations. They include everyone from the CEO, Senior Management Team,
Middle Managers, Team Leaders and Employees. They also include key stakeholders.
How do you address the people side of
CEO and Senior Management Team –The key ingredient here is for CEOs and their Senior
Management teams to be clear on why they
are initiating a change – be it a culture change, reorganization,
leadership change, new strategic plan … AND communicate that “why” clearly down through all layers of an
organization. That said it is not enough
to communicate the change, it is important for others in the organization
to take ownership of the change (more
about that later).
Another important aspect is
that a CEO and their Senior Management Team understand change and how they typically respond to it. Some key
questions to think about are: On a scale from 1 to 10, how do you typically
respond to change? One being “It scares
me to death” and 10 being “I thrive
on it”. My experience has been that most leaders rate themselves from 8 to
10. They tend to thrive on change. However, there may be others on their teams
who are 4s or 5s. If so, it is important to be aware of that, open up the
conversation, and discuss how those folks may be supported throughout the
When a CEO is open about
change, acknowledges that many of us fear change, provides opportunities for
their people to learn how to embrace change versus resist it and models
this behavior for others, it improves the chances of success of an
organizational change initiative.
How do you embrace versus resist change?
Based on more than 25 years of
consulting and coaching with individuals and organizations on 5 continents, I’ve designed a 5-step process called “The Art of
Change Framework” to support leaders and their organizations to embrace change.
It is underpinned by the belief that “embracing
change is a creative process that opens us up to new possibilities”. It is
also supported by evidence from neuroscience, eastern psychology and
This process is best implemented on the “front end” of an organizational change
initiative and lays the foundation for that initiative. It works best in an
experiential workshop(s) format where leaders and their teams have the
opportunity to learn about change together, explore how they respond to change
and why, and receive tools to support them as they move into a change process.
The Value Add? When people learn about change and how they respond to
it, that not only supports their engagement, motivation, productivity and
positivity in the workplace, it also improves their personal lives.
I’ve included an excerpt from
“The Art of Change Framework: A Guide to Personal and Organizational Change”
below to illustrate the differential impacts between embracing versus resisting
change (full document available at https://pamela-thompson.com/).
What happens in Ourselves, Our Relationships and Our Workplaces when We
Resist Change versus Embrace it?
|We view change as a threat ||We view change as an |
opportunity to learn and grow and as a creative process that opens us up to new
Low in energy
The increased stress over time
negatively impacts our health; can
lead to chronic illness and
negatively affect our career paths
Over time we are more relaxed,
more flexible and open to creative
ideas. Our health may be positively impacted as we feel supported by
those around us and that we are
contributing to something greater than ourselves; may positively
impact our career paths
|In our interactions with others we:|
Are not totally present
May be argumentative
|In our interactions with others we:|
Seek to understand and support
We feel alone,
victimized and that others don’t
Characterized by increased understanding, creativity and compassion
We feel part of something and
|Increased conflict – |
“us” versus “them”
Increased illness and absenteeism
Negative impact on the bottom line
collaboration and synergy
Creativity and Innovation
Positive impact on the bottom line
As leaders of teams,
organizations or community groups, it is essential that you understand change
and how you respond to it and also understand your team members and how they
typically respond to change. By engaging in facilitated experiential workshops
on the Art of Change, the
understanding among team members will increase and resistance toward a change
process, be it a reorganization, new leadership, new project or new strategic
plan, will decrease.
Providing Opportunities for people from various layers of the organization to input into the change process such as answering the question: How will the change affect me? And How can we as a team best support and positively contribute to the change initiative? AND the leadership taking those responses into consideration, is important. This includes input from key stakeholders which may be obtained through telephone interviews, focus groups, facilitated workshops … . Providing opportunities for people to input into the change process not only may provide interesting suggestions and perspectives, it will also build ownership for the change. People by nature, want to be respected, valued and feel like they belong; and enabling them to input into a change process supports these basic needs.
My experience has been that
when we provide the opportunity for people at various levels to input into a
change process, they often contribute ideas and suggestions that senior
management is not aware of/cannot see from their organizational vantage point.
In a recent episode of “The Art of Change” radio talk show, my guest, Shelley Gilberg, partner in PricewaterhouseCoopers, and experienced organizational change expert, noted that one reason many change initiatives fail is because “we cut off support too early to sustain change initiatives” – For more details check out: https://www.spreaker.com/user/bbm_global_network/the-art-of-change-show-9. Providing people at various layers of the organization the opportunity to receive training and support and instituting “check points” along the way for people to identify how they feel and why is important. This is also supported by Brene Brown’s interviews with a large sample of leaders from both public and private sector organizations.
There is strong evidence that
the reason why many organizational change initiatives fail is because they do
not adequately address the people side of change. When we provide opportunities
for people from various layers of an organization, as well as key stakeholders
to input into a change process, when the CEO and Senior Management Team are
clear on why they are initiating a new change and communicate that effectively
throughout an organization and model positive change behaviors, and when leaders
and their teams from various levels in an organization are provided the
opportunity in experiential workshops to learn about change and explore how
they respond to it, the chances of success of an organizational change
Learning and implementing the
5-step Art of Change Framework helps
you as a leader understand how you respond to change and is a tool to support
you and your team(s) to embrace it. In these challenging and uncertain times,
now more than ever, we need proven processes to support individuals and leaders
in communities, governments and organizations to create successful change
initiatives and through those efforts make a positive difference in the world.
In a recent episode of “The Art of Change” radio show that
focused on “The Entrepreneurial Journey” – http://boldbravemedia.com/shows/the-art-of-change/
– my guest, serial entrepreneur and Founder of the Westshore Women’s Business
Network, Deb Alcadinho, talked about grieving in relation to shutting down a
business; and she recalled one business in particular that was challenging to let
go of. On reflection, it struck me that in business we don’t usually talk about
and perhaps we need to.
In the third step of the Art of Change Framework, “letting go” is the work associated with the ending phase of a change or transition. According to organizational theorist William Bridge’s work, when we make a change it is important to do the internal psychological work, which he defines as the “transition”, in order to readjust and reorient ourselves to our new external reality. How often do we do this in life let alone in business?
I’ve launched four businesses since the early 1990s and realize that I didn’t take time to grieve any of them. When I no longer felt “juiced” by what I was doing, a new opportunity would present itself or I would think “What do I really want to do now?” and then think of who might be someone in that space to approach. Then, I would be off and running to the next project, or iteration of my business. I really didn’t take time between those changes to get in touch with my feelings or to process my emotions. So I’ve started on a journey to do that, and am openly sharing with you insights gleaned along my journey.
At this point in my life I am choosing to only do things that are fun and bring me joy. I’m noticing with my new “Art of Change” radio talk show that I’m energized, excited and having fun. I appreciate having a new focus in business and it aligns with my core values of contribution, adventure, connection and love of learning.
I’m also consciously filtering opportunities that come my
way through a new lens; that of will it
bring me joy and is it in alignment with my core values? Do I have space in my
life for this based on what else I’ve committed to?
I love the feeling of spaciousness I’m creating. I
consciously spend time in nature and notice when my body needs a “nature hit”.
I look forward to my bi-weekly Women’s Circle and include philanthropic
opportunities and a Women’s Business group in my schedule. I make time, more
and more, for friends, and continue to cherish special moments with my partner
and my family.
I feel like my priorities are shifting and with that a sense of no longer wanting to strive (which I thought I let go of years ago), but rather to thrive. To me that means awakening each day with a smile on my face and a song in my heart; feeling strong, healthy and flexible in body, mind and spirit; learning and growing through reading and courses; creating the program for my radio show; beginning to write a memoir; consciously tapping into and asking my heart and gut: What do I really want to do now? What will fill me up?
I consciously choose to let go of worrying about things I
cannot control and instead choose to focus on what I am grateful for and what I
In summary, how can we grieve in business? Here are a few helpful
- Take the time to tap into and express your feelings if you are shutting down a business or changing direction. Ask yourself – How do I feel about this? Relieved? Sad? Lighter? It’s helpful to journal about how you feel. If you have friends, colleagues or a loving partner, you may find it helpful to share your thoughts and emotions with them.
- Ask yourself: What is my experience with endings? Do you find them difficult? Do they cause you pain OR do you typically “Just get on with it” and not take the time to feel or process those emotions?
and acknowledge your accomplishments. This can include spending time
journaling about what they are, inviting clients and staff (and/or contractors)
to a party to celebrate the end of that business and how everyone has
contributed to it. It can be a small gathering of friends and colleagues who
respect and honor you; where they can share how much they value you, how you
supported them and you can also share your gratitude for them and how they
contributed to your business success.
on and write down the lessons learned from that business (i.e. what worked
well, what didn’t and then build on your strengths and learn from/shore up your
weaknesses moving forward).
a list of what you are choosing to let go of and consciously release those
emotions and beliefs from your body.
- Remember that grieving takes time. Give yourself that time to feel, heal and to rest.
regular time in nature. Being among trees reduces your heart rate, reduces
your blood pressure and increases the number of natural killer cells your body
produces (i.e. strengthens your immune system).
- Practice mindfulness (e.g. body scanning, mindfulness walking meditation, listen to guided meditations). These practices get you get “out of your head” and “into your body”.
I’d love to hear from
you about how you’ve grieved past businesses. Does this idea resonate with you?
I welcome your comments and suggestions below.
 “Grief is the conflicting feelings caused by the end of or change in a familiar pattern of behavior.” (source: https://www.griefrecoverymethod.com/blog/2013/06/best-grief-definition-you-will-find)
 For more on “The Art of Change Framework” refer to: https://pamela-thompson.com/fear-change-overcome/
While vacationing in Mexico a
few months ago, I was lazing by the pool and decided to do some journaling. I
asked myself the question: What do I
really want in my life? Here are some of the answers that came to me:
- I want a new
- I want to
- I enjoy
- I want to
make a positive difference in the world
- I would like
someone else to promote me.
Within several weeks of
returning home, I received a phone call from someone from an advertising and
promotional company out of New York specializing in internet radio broadcasting.
They have a global audience that surpasses 50 million listeners. The representative
said that his analytics department had found me on the web and they felt that
there was a niche that I could fill based on my background and experience. We
set up a time for him to give me the details. He said that the niche included
women entrepreneurs, leaders, women in business, high achieving women, and
those aspiring to be leaders and entrepreneurs.
I was then offered the opportunity to host my own weekly internet radio talk show. It was to be my show, my own intellectual property that would stream live on Bold Brave Media’s global network and Tunein Radio to start and would be archived on http://boldbravemedia.com/about-us/.
I was excited about the
possibilities so I signed a contract and embarked on a new adventure as an
internet radio talk show host! It’s been fun the last couple of months learning
about radio and being trained by the Head of Production, an amazing guy with 40
years of experience in the business. My home office now is a studio with a huge
microphone on a moveable arm, and some BIG headphones!
I’m excited to share that
“The Art of Change” radio show launches
June 5, 2019 and will be live weekly
on Wednesdays from 3 to 4 pm Pacific/6 to 7 pm Eastern. The first show will
lay the foundation for future shows and will focus on change, the impacts of
resisting versus embracing it, and will walk you through a practical process
and strategies to embrace change. In future shows, I will be interviewing
inspiring women leaders and changemakers from around the globe and asking them
questions about key changes they’ve made in their lives, key challenges faced and
their lessons learned. You will have the
opportunity to phone in to a 1-800# and ask questions.
The intention for the show is
to create an informative, safe and supportive space for women to tune in to
weekly and phone in (if they feel comfortable doing so) and get their questions
answered about change, leadership, entrepreneurship, creating a social movement
I extend an invitation for you to listen to my first show on June 5th starting at 3 pm Pacific/6 pm Eastern and weekly thereafter at the same time. To access the show you can either download the Tuneinradio app on your phone (visit http://ww1.tuneinradio.com/ ) and listen there going to bbmglobalnetwork and then to the name of the show “The Art of Change”. You may also go directly to http://boldbravemedia.com/ at the scheduled time and click on the show on channel 100. If you’re unable to listen live, you may listen later or download the show from the boldbravemedia site under my name.
I’m excited to have you join me on this new adventure
and welcome your thoughts and suggestions of topics to cover, questions you’d
like answered and potential inspiring women leaders and changemakers to
interview. Please share your comments and suggestions below or email me.
It’s Pamela Thompson signing
off from “The Art of Change” radio show broadcasting live from bbmglobal
network and Tunein radio!
loss; change is the gaining of something new.”
Last night I attended the screening of a documentary film
“Metamorphosis” by Canadian film makers Nova Ami and Velcrow Ripper.
It was an informative, energizing and beautiful experience.
The topic was Climate Change. Many films on this theme are all “gloom and
doom”. In contrast, this film reminded me of the resilience and beauty of
nature and of the importance of slowing down. It gave me hope and inspiration
that we do have a “window of time” to make a real difference in the health of
We had an opportunity to meet and hear briefly from the film
makers about their purpose in making the film before it was shown.
The Documentary: Real
Through the use of dramatic cinematography a number of real
life examples of the impacts of climate change were shared through the eyes of
people who are/were directly affected. This included:
- The drought in Southern California characterized by swaths of cracked and desolate land, which due to the diversion of natural aquifers for the irrigation of large cities such as Los Angeles, has changed green, thriving and water abundant areas, to desert. Data was shared including the fact that a typical lawn in Southern California requires 4 feet of water per year to stay healthy and alive and rainfall typically is 13 inches per year. The rest is made up for by irrigation.
- More frequent and powerful typhoons in the Philippines and Caribbean resulting in loss of life, the high loss of homes (needing to be rebuilt) and the uprooting of ancient trees.
- Higher water levels and more frequent flooding in Venice
- Devastating fires due to draught. The experience of driving through a burning forest to reach loved ones. One family’s experience of losing their home and how their entire town was decimated.
The Documentary: Innovative
A number of innovative solutions were shared that are
currently being implemented in various parts of the world. They included:
- Garden Pools – and the “army” of folks trained to convert drained swimming pools into gardens and ecosystems which are similar to what exists in nature; symbiotic relationships where one organism is dependent on another; e.g. ducks, fish (fertilizer), water from rain and dew, facilitating the growing of a variety of fruits and vegetables.
- Grid “Collective” – installing solar panels on roofs of homes in low income communities and training others to do this
- Sculptured Human Art – facilitating the growth of new coral reefs
- Garbage Art – to increase awareness of how much garbage we create as humans and using it to construct colorful and fun art pieces
- Earthships – using used tires, cans, bottles, solar panels as well as rain water capture to create self-sustaining homes that are “off the grid” 
Who was there and Why was it helpful?
After the screening, the film makers were joined at the
front of the room by an academic, and a local municipal councillor who is
advocating for “green” solutions, as well as a facilitator. The “floor” was
open for us all to share how the film impacted us, to ask questions and share
It was interesting to hear the different perspectives of the
panelists and the audience. A safe environment was created that enabled people
to share what they liked about the film, what they might have liked more of,
and how it impacted them. There was also a discussion of change and loss and
how it is important to grieve the losses associated with climate change, as
well as other environmental and life changes.
As the documentary touched on the importance of us as
members of communities sharing our gifts and talents to create innovative
solutions, a couple of special things happened that surprised me. One woman
asked for permission and sang a beautiful song about Mother Earth. Another
openly shared her painful, yet valuable learning experience of moving through
grief related to what we as humans have done to the planet, and how the
experience affected her mind and body; and the realization that this is part of
the process of change.
Lessons about change
that I took away from the film
- The importance of slowing down and being
grateful for the beautiful world we have.
- Reminded me that many of us are stuck in
“psychic numbness”; on a constant treadmill of making money, so we can pay our
bills, buy bigger and bigger homes and cars and consume more and more “stuff”.
Being on this “hamster wheel” prevents us from reflecting on our beliefs and
behaviors, experiencing and moving through the fear, anxiety and uncertainty of
change, letting go of beliefs and behaviors that are no longer serving us and
moving toward creative solutions.
- The strength and resilience of the monarch
butterfly; how going through different phases from caterpillar, to chrysalis,
to beautiful butterfly and the 3000 or so miles each one flies each year, is
remarkable. The butterfly reminds us that change is normal and can lead to
increased strength, resilience and beauty.
- The human imagination and how creative we can be
to come up with solutions when we put our hearts and minds together toward a
- The importance of acknowledging that we all have
gifts and talents to share; uncovering and sharing those gifts to make a
- The need to forgive ourselves and others for the
harm we have done to our planet.
- The value of holding community conversations
around topics and engaging people from diverse backgrounds, cultures and
experiences to generate innovative solutions to “pressing” challenges.
- The power of the collective and community to support
Reflecting on last night’s experience and what I learned from the documentary, I began thinking about the importance of grieving all changes. I started thinking about how we might integrate video and film effectively into organizational change processes and to support social movements and societal changes we need in order to create a healthier world for us all. What are your thoughts?
I’d love to hear from
you. Have you used film and video to support change processes you’ve been a
part of? If so, where and how and what did you learn? I invite you to share
your comments below.
 View trailer here: https://vimeo.com/248189180
-  Symbiotic relationships are a special type of interaction between species. Sometimes beneficial, sometimes harmful, these relationships are essential to many organisms and ecosystems, and they provide a balance that can only be achieved by working together.” (Source: https://study.com/academy/lesson/symbiotic-relationship-definition-examples-quiz.html)
description: “An Earthship
is a brand of passive solar earth
shelter that is made of both natural and upcycled
materials such as earth-packed tires, pioneered by architect Michael Reynolds.
An Earthship addresses six principles or
- Thermo-solar heating and cooling
- solar and wind electricity
- self-contained sewage treatment
- building with natural and recycled materials
- water harvesting and long term storage
- some internal food production capability.”